Digital Business Manager

  • Full Time
  • SA

The Business Manager acts as the ‘Chief of Staff of the Director Digital & AI. In this capacity, he/she manages interaction with key internal & external stakeholders and provides the Digital / AI Mngt team with solicited advice on all relevant digital & AI matters. The business manager is furthermore responsible for financial management & designing the digital organization of the future and its associated key processes & procedures.

As this is a new role, great opportunity to further shape the role yourself.

Key Accountabilities and Responsibilities

In line with the business and digital strategy of ENOWA, the successful candidate will:

  • Build & maintain a thorough knowledge of the Digital & AI domain.
  • Define / Execute / Contribute to strategic initiatives / special projects within Digital & AI Domain.
  • Support the Digital & AI Director with the creation of storylines/presentations, business cases, etc.
  • Act as a key ambassador to external digital partners, and eco-systems.
  • Prepare the governance structures, policies, standards, performance reporting, and financial frameworks required for visibility, control, effectiveness, and efficiency in delivering technology, shaping the technology workforce, and adapting to organizational change.
  • Capture and report technology performance data to the management and identify corrective actions to improve performance.
  • Drive consistent and transparent service costs and financial reporting to accurately align business value with technology costs.
  • Develop the overall Technology Governance Framework and ensure that all functions/processes/employees perform as per the governance framework.
  • Develop, maintain and communicate technology standards and policies, and ensure adherence to them through periodic training, audits, and other measures.
  • Responsible to coordinate the further build-out / hiring of digital/AI talent for the organization. This also includes working on workforce sourcing solutions.
  • Identify opportunities to improve business outcomes with organizational change. Prepare, support, and help individuals, teams, and leaders in adapting to organizational change.

The above responsibilities will lead to the following:

  • Digital workforce performance meets expectations and is aligned with organizational needs.

Knowledge, Skills, and Experience


•           Highly talented individual with appx. 5 years of work experience, ideally coming from a consultancy background.

•           Proven experience in designing, managing, and delivering complex organizational transformation programs.

•           Experience in people and organization management, especially in an agile way of working context.

•           Specific experience working in Utility Sector is a huge plus.

•           Relevant experience with stakeholder management.


•           Understanding of technology capabilities and trends.

•           Full understanding of all HR functions and best practices.

•           Knowledge of project management technics.

•           Business/management expertise (business processes and systems).

•           Data interpretation and visualization.

•           Knowledge of labor legislation.

•           Knowledge of Quality Standards/Procedures.

•           Solid knowledge of conducting different types of interviews (structured, competency-based, stress, etc.).


•           Ability to step into a fast-paced, highly changeable domain and willing to take on new challenges.

•           Business acumen & leadership skills.

•           High commitment to meeting business needs.

•           Experience with Agile and Scrum ways of executing projects.

•           Excellent interpersonal, communication, and motivational skills.

•           Good analytical and logical thinking skills.

•           Ability to craft alliances and positively influence peers and stakeholders.

•           Successful in steering & coaching direct colleagues.

•           High personal energy, active approach with a can-do mentality.

•           Demonstrated ability to work on a diverse scope of tasks simultaneously.

•           Ability to operate in a team-oriented and collaborative environment.

•           Flexibility to work in the relatively unstructured environment of a start-up.

•           Good written and spoken English.

Education & Experience

  • Master’s degree in business or technical field.
  • Proven track record of success, possibly backed up by a positive referral.
  • Relevant advanced certifications from top-tier companies/education platforms. Ability to interact and communicate across a variety of stakeholder groups (technical subject matter specialists to business owners), with the ability to present complex information in an easily understandable format and tailored to the audience
  • 8-12+ years of experience in developing communication and media relations strategies, as well as managing communication teams/projects
  • Ability to manage and balance multiple communication projects at once in a fast-moving environment.

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